Feedback and ratings provided by hosts about their experience with guests after their stay, promoting responsible guest behavior and accountability.
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A temporary booking made by a host to block off dates on their calendar while awaiting confirmation or payment from another potential…
A recognition program on Airbnb awarded to hosts who consistently meet high standards of hospitality, responsiveness, and guest satisfaction. Superhosts enjoy benefits…
Data protection laws, like the General Data Protection Regulation (GDPR), applicable to short-term rental hosts in the EU, impacting how guest data…
The process of actively soliciting, monitoring, and responding to guest feedback to improve property listings, address any issues, and enhance the overall…