Feedback and ratings provided by guests after their stay in a short-term rental, influencing future bookings and the property’s reputation.
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An automated process that sends guests a confirmation email with booking details, payment information, and check-in instructions upon successful reservation on platforms…
Using software to automate guest communication, such as sending check-in instructions, answering FAQs, or requesting reviews.
A specific segment or target market within the short-term rental industry, such as luxury rentals, pet-friendly properties, or family-oriented accommodations.
Marketing strategies and messaging that focus on the needs, desires, and experiences of potential guests to attract bookings and build brand loyalty.