The overall impression and satisfaction level a guest has from their interactions with the host, the property, and the surrounding area during their stay.
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A car-sharing service that allows members to rent vehicles by the hour or day. Offering information about Zipcar or similar services can…
The variety of communication channels and features available to hosts and guests within a short-term rental platform or through external apps.
Guidelines established by short-term rental platforms to prevent hosts from unfairly favoring certain guests or discriminating against others based on factors like…
The adoption of eco-friendly measures in short-term rentals, such as energy-efficient appliances, water conservation efforts, and waste reduction initiatives, to minimize environmental…