A colloquial term for a generic, uninspired, or impersonal guidebook provided in a short-term rental, often lacking in local recommendations or tailored suggestions.
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A professional and empathetic approach to addressing negative guest feedback publicly on listing platforms, mitigating potential damage and demonstrating commitment to guest…
Insurance or security deposit options that cover potential damages to the rental property caused by guests during their stay.
Strategic communication activities aimed at building and maintaining a positive public image for a short-term rental business. This can include media outreach,…
An individual or company hired by a property owner to manage the day-to-day operations of their short-term rental, including guest communication, cleaning,…