A somewhat critical term used to describe a short-term rental guest who is perceived as entitled, demanding, or disrespectful of the property or host.
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The time of year when a particular destination experiences the highest demand for short-term rentals, typically characterized by favorable weather, holidays, or…
A seamless and welcoming check-in experience for guests, often involving clear instructions, keyless entry, and a prepared property.
A cancellation policy that allows guests to cancel their booking with a full or partial refund, subject to certain conditions.
Any interaction with guests that occurs outside of the Airbnb or VRBO messaging systems, such as email, phone calls, or text messages.