A satirical term for a basic, ubiquitous amenity provided in a short-term rental, such as instant coffee or generic toiletries, often perceived as lacking in thoughtfulness or quality.
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Creating a comprehensive knowledge base within Zendesk to provide self-service support to guests, addressing frequently asked questions and resolving issues efficiently.
Streamlining and automating tasks like cleaning, communication, and maintenance to efficiently manage short-term rental properties.
Using pre-written messages to streamline guest communication, often customized for specific inquiries or situations, enhancing efficiency in guest relations.
A statement disclosing whether the property is located within a designated flood zone, required by some jurisdictions for transparency and risk management.