Connecting various aspects of a short-term rental business, such as booking platforms, marketing tools, and property management software, through mobile devices for efficiency and accessibility.
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Utilizing Zendesk, a customer service platform, to manage guest inquiries, automate responses, and resolve issues efficiently for a seamless guest experience.
A curated guide provided to guests with recommendations for local restaurants, attractions, transportation, and other helpful information about the surrounding area.
The exchange of information and interaction between short-term rental hosts and their guests, encompassing pre-booking inquiries, booking confirmations, check-in instructions, during-stay support,…
A dynamic pricing strategy where rates are adjusted based on demand peaks, often seen around holidays or special events.