A legal contract outlining the terms of service and responsibilities between a property owner and a professional short-term rental management company.
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A system that allows guests to enter a property without a physical key, often using a code, app, or smart lock.
A semi-fictional representation of a host’s perfect guest, outlining their demographics, interests, travel habits, and desired experience. Used to tailor marketing and…
The understanding that tailoring the guest experience to individual preferences and needs, through personalized recommendations or small touches, enhances satisfaction and fosters…
Interactive tools provided by Facebook that can be embedded on external websites, such as short-term rental listing pages, to encourage social sharing,…