A system for handling maintenance requests from guests, including tracking, communication with service providers, and resolution.
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A questionnaire sent to guests following their stay to gather feedback on their experience. This helps hosts identify areas for improvement and…
IHG’s sustainability program for its hotels, while not directly applicable to short-term rentals, it can inspire hosts to implement eco-friendly practices in…
Using QR codes to direct guests to leave a review on platforms like Airbnb or VRBO after their stay.
A tool or feature within a property management system or online travel agency platform that allows hosts to control when and how…