Software or platform features that streamline the process of handling reservations made close to the arrival date, including automated messaging, pricing adjustments, and calendar updates.
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Greeting guests with a thoughtful welcome pack containing essentials, local treats, or personalized gifts to make them feel welcome and appreciated.
The process of determining the optimal nightly rate for a short-term rental based on factors like seasonality, demand, competition, and property features.
This psychological principle, where higher expectations lead to increased performance, can be applied to STR guest interactions. Treating guests with high expectations…
Insurance or security deposits that protect hosts from financial losses due to accidental or intentional damage caused by guests during their stay.