Strategies for maximizing revenue during periods of high demand, such as holidays or special events, by adjusting pricing, minimum stay requirements, and booking policies.
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Determining the optimal frequency and timing for communication with guests, from pre-booking inquiries to post-stay follow-ups.
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The exchange of information, inquiries, and updates between hosts and guests throughout the booking process and during their stay.
Software used to manage and analyze customer interactions and data throughout the guest lifecycle, from inquiry to post-stay follow-up.