A plan for maintaining regular and engaging communication with past, present, and potential guests throughout the year to build relationships and encourage repeat bookings.
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Diversifying income beyond nightly rentals, like offering experiences, early check-in/late check-out, or local partnerships.
Providing a guest experience tailored to individual preferences and needs, similar to the personalized service offered by a close acquaintance.
Secure and convenient access solutions for guests, eliminating the need for physical keys and allowing for remote check-in.
Connecting smart home devices and amenities through a central app for guests to control during their stay, enhancing convenience and personalization.