The process of visualizing the guest experience from pre-booking to post-stay, identifying touchpoints and opportunities for improvement in short-term rental hosting.
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A collection of essential supplies kept on hand by hosts to address unexpected issues or emergencies that may arise during a guest’s…
Local regulations or laws that establish specific times when noise levels are restricted in residential areas, often impacting short-term rental properties and…
Platforms like Airbnb and VRBO that allow guests to leave public reviews and ratings based on their stay experience.
A protection program offered by some short-term rental platforms, providing financial coverage to hosts in the event of guest-caused property damage or…