The process of visualizing the guest experience from pre-booking to post-stay, identifying touchpoints and opportunities for improvement in short-term rental hosting.
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Tailoring the guest experience to individual preferences, such as providing personalized recommendations or welcome gifts, can create a memorable stay.
A software or service that automates the process of distributing property listings across multiple booking platforms and channels.
The process of encouraging guests to leave positive reviews after their stay, often through follow-up communication and incentives.
Ongoing expenses incurred in the operation of a business, regardless of the level of sales or production. For short-term rentals, this includes…