The process of visualizing the guest experience from pre-booking to post-stay, identifying touchpoints and opportunities for improvement in short-term rental hosting.
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An individual or entity that both owns and directly manages a short-term rental property, handling all aspects of the business from guest…
A plan for maintaining regular and engaging communication with past, present, and potential guests throughout the year to build relationships and encourage…
Using natural language processing and machine learning techniques to analyze guest reviews, feedback, and online mentions to understand their overall sentiment and…
The process of verifying the identity and assessing the suitability of potential guests before confirming their booking for a short-term rental property.