The process of visualizing the guest experience from pre-booking to post-stay, identifying touchpoints and opportunities for improvement in short-term rental hosting.
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Adhering to the rules and regulations set by a homeowner’s association (HOA) when listing and managing a short-term rental property.
A day or more left vacant between bookings to allow for cleaning, maintenance, or unexpected delays in guest checkout/new guest arrival.
A security measure implemented by platforms like Airbnb and VRBO to confirm the identity of guests before booking.
A fully furnished and equipped short-term rental that is ready for immediate occupancy by guests, requiring minimal setup from the host.