A staffing strategy where employees in a short-term rental business are periodically shifted between different tasks or roles to enhance skill diversity and operational flexibility.
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Integrating local event calendars with a property management system or website to inform potential guests about upcoming events and attractions.
Marketing strategy where existing guests are incentivized to refer new guests, often through discounts or credits.
The art and science of creating welcoming and aesthetically pleasing spaces that enhance the guest experience.
A tax levied on accommodations, including short-term rentals, often collected by hosts and remitted to local governments.