The shared responsibility of responding to guest inquiries, providing information, and addressing concerns throughout the booking and stay process in a short-term rental, often handled by co-hosts or a property manager.
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Regular upkeep and repairs to ensure the short-term rental property remains in good condition, addressing issues promptly to maintain guest satisfaction.
A documented procedure outlining how guest complaints, issues, or emergencies are handled and escalated within a short-term rental business.
Desirable and often unique features or services offered at a short-term rental that enhance guest satisfaction and differentiate it from competitors, such…
A dedicated wireless internet network provided to guests within a short-term rental property, offering convenience and connectivity during their stay.