Effectively communicating with guests from different countries and cultures, often involving multilingual support, translated materials, and cultural sensitivity.
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Maintaining clear, timely, and efficient communication channels with guests throughout their booking journey, from pre-arrival instructions to post-stay follow-ups.
Using a curated collection of art pieces from different artists, styles, or mediums to enhance the visual appeal and personality of a…
Using time-limited content, like Instagram Stories or Snapchat, to promote short-term rental properties and attract bookings.
The process of a guest booking a property directly through the host’s website or other channels, bypassing third-party platforms.