Effectively communicating with guests from different countries and cultures, often involving multilingual support, translated materials, and cultural sensitivity.
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The process of improving a vacation rental property’s listing on online travel agencies (OTAs) to increase visibility, attract more bookings, and maximize…
An electronic agreement between the host and guest outlining the terms and conditions of the rental.
A loyalty program that rewards guests for frequent bookings with discounts, perks, or exclusive benefits.
The online profile of a short-term rental property on platforms like Airbnb and VRBO, featuring descriptions, photos, amenities, and pricing information.