A chronological record of any incidents, accidents, damages, or complaints that occur at a short-term rental property. Important for liability protection and identifying recurring issues.
Incident Log
by admin|Published
A chronological record of any incidents, accidents, damages, or complaints that occur at a short-term rental property. Important for liability protection and identifying recurring issues.
The process of addressing negative reviews from guests in a professional and constructive manner to mitigate damage to reputation and demonstrate responsiveness.
A hypothetical term that could refer to a certification program focused on short-term rental management and hospitality. Obtaining relevant certifications can enhance…
A semi-fictional representation of an ideal guest, based on data and research, used to guide marketing efforts and tailor the guest experience.
The process of vetting potential guests to minimize risks associated with property damage, noise complaints, or other undesirable behaviors.
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