A legally binding contract between a property owner and a property manager, outlining the terms of service and responsibilities of both parties.
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A message sent to guests after their departure, politely asking them to share their feedback and leave a review about their stay.
Software that allows hosts to manage their listings and bookings across multiple platforms like Airbnb, VRBO, and Booking.com from a central dashboard.
Connecting short-term rental calendars with local event schedules to provide guests with information about upcoming events, festivals, and activities during their stay.
A metaphorical term representing the intangible aspects of a short-term rental experience, such as the overall ambiance, host communication, and guest satisfaction.