Detailed directions and information provided to guests on how to access the property, parking information, and other relevant details upon arrival.
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A documented procedure outlining how guest complaints, issues, or emergencies are handled and escalated within a short-term rental business.
The practice of managing and distributing short-term rental listings across multiple online travel agencies (OTAs) like Airbnb, VRBO, and Booking.com.
Additional amenities that go beyond the basic necessities, such as hot tubs, swimming pools, game rooms, or bicycles, offered to enhance guest…
Guidelines that define the visual identity, messaging, and overall presentation of a short-term rental brand.