Strategies and tools used to build and manage positive relationships with guests, fostering loyalty and repeat bookings.
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The brand’s focus on providing simple, comfortable, and affordable accommodations for value-conscious travelers.
Reviews, comments, and suggestions provided by guests after their stay, valuable for improving services and understanding guest preferences.
Insurance or security deposits that protect hosts from financial losses due to accidental or intentional damage caused by guests during their stay.
Providing a service to receive, hold, or forward mail for guests who are staying at the property for an extended period.