The process of collecting, analyzing, and responding to guest reviews and feedback to improve the rental experience and address any issues.
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The concept of aligning guest preferences and property attributes for optimal guest satisfaction and positive reviews.
A third-party service that manages security deposits for short-term rentals, holding funds securely and disbursing them according to the terms agreed upon…
Cancellation policies that offer guests varying degrees of flexibility and refunds based on the timing and circumstances of their cancellation.
Luxury features and services offered at short-term rental properties to attract discerning guests, such as private pools, hot tubs, concierge services, and…