The process of collecting, analyzing, and responding to guest reviews and feedback to improve the rental experience and address any issues.
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The service of arranging tours, activities, and experiences for guests during their stay, often for an additional fee.
A central interface in property management software that provides an overview of key metrics, such as bookings, revenue, occupancy rates, and guest…
A comprehensive list of cleaning tasks to be completed after each guest checks out, ensuring a consistently hygienic and presentable property.
A software or service that automates the process of distributing property listings across multiple booking platforms and channels.