The process of collecting, analyzing, and responding to guest reviews and feedback to improve the rental experience and address any issues.
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A popular property management system (PMS) specifically designed for short-term rental hosts and managers.
Taxes levied on the assessed value of a short-term rental property by local governments.
A Greek word that refers to the three levels of household, family, and property, often used in discussions of hospitality and the…
A somewhat derogatory term used to describe a short-term rental host who is perceived as impersonal, profit-driven, or lacking in genuine hospitality,…