The process of collecting, analyzing, and responding to guest reviews and feedback to improve the rental experience and address any issues.
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The terms and conditions that dictate the refund amount a guest is entitled to if they cancel their booking. Policies range from…
The financial performance of a short-term rental business, measured by factors like occupancy rates, average daily rates, and operating expenses.
Software or platforms that facilitate communication between hosts and guests, including messaging, automated responses, and scheduling tools.
Insurance coverage that protects vacation rental owners from financial losses due to accidents, injuries, or property damage occurring on their property.