The process of collecting, analyzing, and responding to guest reviews and feedback to improve the rental experience and address any issues.
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Specific dates on a short-term rental calendar when the property is unavailable for booking, often due to personal use, maintenance, or other…
Providing guests with a readily accessible list of emergency contact information, including local authorities, medical services, and the host’s contact details.
Organic promotion generated by satisfied guests who recommend a short-term rental to their friends, family, or colleagues, often through online reviews, social…
A measure of data storage capacity or usage over a year, relevant for hosts managing bookings and property data or guests using…