The practice of monitoring, responding to, and managing guest reviews on Airbnb and VRBO to maintain a positive online reputation.
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Renting out a property or a portion of it on a short-term basis without the permission of the legal owner or in…
An online marketplace that connects travelers with short-term rental properties, such as Airbnb, VRBO, or Booking.com.
A semi-fictional representation of an ideal guest, based on data and research, used to guide marketing efforts and tailor the guest experience.
A designation awarded by Airbnb to hosts who consistently provide exceptional guest experiences, meet specific performance criteria, and maintain high ratings.