The practice of monitoring, responding to, and managing guest reviews on Airbnb and VRBO to maintain a positive online reputation.
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This Swedish term translates to ‘official’ or ‘civil servant.’ While not directly related to short-term rentals, it’s relevant when considering regulations and…
Marketing short-term rentals by appealing to guests’ desires for luxury, unique experiences, or destinations they dream of visiting.
The exchange of information and interaction between hosts or property managers and guests throughout the booking and stay process.
The phase in a property’s lifecycle where rental income is stable, occupancy rates are consistent, and the focus shifts to maximizing profitability…