A feature on Airbnb and VRBO that allows guests to book a short-term rental instantly without needing host approval.
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A system that allows guests to access a short-term rental property without a physical key, often using smart locks or access codes.
Strategies for mitigating the impact of negative guest reviews, including responding professionally, addressing concerns, and improving services.
An exclamation often used in guest reviews to express delight or amazement with a short-term rental experience.
The total cost incurred in attracting and securing a booking from a new guest.