The overall impression and satisfaction level of guests staying at a short-term rental property, encompassing factors like communication, cleanliness, amenities, and overall comfort.
IiGuest Experience
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IiGuest Experience
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The ongoing interaction between hosts/property managers and their guests, encompassing pre-arrival information, check-in instructions, during-stay support, and post-stay feedback.
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The host’s representation on short-term rental platforms, showcasing their personality, hosting style, and property details to potential guests.