A program within IHG One Rewards specifically for small businesses, potentially beneficial for short-term rental hosts who also operate other businesses and travel frequently.
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Maintaining a system for monitoring sent quotes, their expiration dates, and follow-ups with potential guests to convert inquiries into bookings.
Software or systems used to manage interactions with potential and existing guests, including inquiries, bookings, and communication.
Highlights the value of having in-depth knowledge of the local area, including attractions, restaurants, and hidden gems, to enhance the guest experience.
A proactive maintenance approach where worn or outdated furniture, appliances, and amenities are replaced before they break down, minimizing guest inconvenience and…