A semi-fictional representation of a host’s perfect guest, outlining their demographics, interests, travel habits, and desired experience. Used to tailor marketing and attract suitable bookings.
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Creating a welcoming and memorable experience for guests by adding personal touches, anticipating their needs, and exceeding expectations to foster a positive…
A Greek concept of flourishing and well-being, relevant for hosts finding fulfillment and purpose in creating positive experiences for their guests.
The integration of internet-connected devices and appliances within a short-term rental property. This can include smart locks for keyless entry, smart thermostats…
Comprehensive training programs designed for employees who directly interact with guests, such as cleaning staff, maintenance personnel, and on-site property managers.