A three- or four-digit code assigned by the International Air Transport Association (IATA) to identify airports and cities served by airlines. Hosts can use this code to help guests with travel arrangements.
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A structured approach to systematically collecting, analyzing, and acting on customer feedback to improve products, services, and the overall customer experience within…
A key performance indicator (KPI) used in the hospitality industry to measure the revenue generated per available rental unit over a specific…
A plan that outlines how short-term rental hosts distribute their listings across multiple online travel agencies (OTAs) like Airbnb, VRBO, Booking.com, etc.
High-quality photographs of the rental property taken by a professional photographer, used to enhance the listing’s visual appeal and attract potential guests.