Implementing robust security measures in short-term rentals, such as installing security cameras, alarm systems, and providing guests with safety information, to prevent theft and ensure guest safety.
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The process of interacting with guests before, during, and after their stay. This includes answering inquiries, providing check-in instructions, addressing concerns, and…
A structured approach to managing a brand, including defining brand values, identifying target audiences, developing brand messaging, and measuring brand performance, applicable…
All communication and interactions between hosts, guests, and platforms occurring online, including messaging, reviews, and booking processes.
The ongoing interaction between hosts and guests throughout the booking process, stay, and post-stay period, facilitated through various platforms and channels.