A property that functions as both a short-term rental and a long-term rental, typically with different sections or units designated for each purpose.
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Hybrid Rental
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The handling and safeguarding of security deposits collected from guests to cover potential damages or violations of house rules.
The process of addressing negative reviews from guests in a professional and constructive manner to mitigate damage to reputation and demonstrate responsiveness.
A portion of the total booking cost that guests are typically required to pay upfront to secure their reservation for a short-term…
A design process involving continuous improvement of a rental space or guest experience based on feedback, data analysis, and evolving guest preferences.