Monitoring, responding to, and managing guest reviews across various platforms to maintain a positive online reputation and attract future bookings.
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A situation where a host accidentally accepts multiple bookings for the same dates, leading to potential double-bookings and significant guest dissatisfaction. Implementing…
Measures taken to verify the identity and legitimacy of guests before confirming bookings to enhance security.
Presenting house rules and guidelines to guests in a digital format accessible via a QR code for easy reference.
Marketing efforts specifically targeted at attracting guests from the local area to a short-term rental property.