Effective and timely communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-ups.
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Marketing strategies specifically targeted to potential guests in a very close proximity to the short-term rental property, often utilizing local events, attractions,…
A document signed by guests authorizing the host to charge their credit card for incidentals, damages, or extra services.
A cancellation policy that allows guests to cancel their reservation for a full or partial refund, depending on the time frame and…
Being open and upfront with guests about expected utility consumption and any associated costs or guidelines for their stay.