A collection of thoughtful gifts and essentials provided to guests upon arrival, enhancing their experience and making them feel welcome, such as local treats, toiletries, or a personalized note.
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All aspects of managing the guest experience from the initial inquiry to check-out, encompassing communication, booking management, check-in/out procedures, and guest services.
While controversial, some hosts use Ihome security cameras to monitor exterior areas of their properties for safety and security purposes, adhering to…
A key performance indicator (KPI) in the hospitality industry, calculated by dividing the total revenue generated from bookings by the number of…
The percentage of time a short-term rental property is booked over a specific period, indicating the property’s performance and revenue potential.