The end-to-end experience a guest has from booking to checkout, encompassing all touchpoints and interactions with the host and property.
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A comprehensive list of tasks to ensure a short-term rental property is fully prepared for guest arrival, covering cleaning, maintenance, amenities, and…
A booking feature on platforms like Airbnb that allows guests to reserve a listing instantly without requiring host approval, potentially increasing booking…
Strategies and practices focused on building and maintaining positive relationships with guests, fostering loyalty, and encouraging repeat bookings.
Positive guest reviews are essential for building trust and credibility on platforms like Airbnb and VRBO, influencing future bookings.