The end-to-end experience a guest has from booking to checkout, encompassing all touchpoints and interactions with the host and property.
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A host who is not actively managing their listings or responding to inquiries in real-time, often relying on automation or co-hosting assistance.
A detailed online advertisement for a short-term rental property, typically featured on platforms like Airbnb and VRBO, showcasing its features, amenities, location,…
A short-term rental booking with a relatively short lead time between the booking date and the check-in date. These are often spontaneous…
Actively monitoring and responding to guest reviews, using feedback to improve the rental experience and address any issues promptly.