A necessary repair at a short-term rental property that requires immediate attention to address a safety hazard, prevent further damage, or ensure the comfort of current guests.
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An online community or platform where hosts of short-term rentals can connect with each other to share advice, ask questions, discuss industry…
Utilizing various communication channels, such as messaging apps, email, and phone calls, to provide timely and personalized responses to guest inquiries and…
A metric used to measure guest satisfaction and loyalty by asking guests how likely they are to recommend a short-term rental to…
Technology used in chatbots and guest communication tools to understand and respond to guest inquiries naturally and efficiently.