A set of questions sent to potential guests before booking to gather information about their travel purpose, preferences, and expectations, helping hosts to screen guests and ensure a good fit.
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Reception and concierge-like services offered by some short-term rental properties, particularly those in larger buildings or complexes, providing guests with assistance, information,…
Clear, concise, and timely communication between hosts and guests throughout the booking and stay process.
Connecting the property management system or guest communication platform with a flight tracking service to monitor guest arrival times and proactively manage…
A setting allowing hosts to receive bookings only within a three-day window prior to the check-in date, often used for last-minute bookings…