A type of smart lock that allows hosts to provide guests with secure and convenient access to the property using a unique code, eliminating the need for physical keys and facilitating remote check-in.
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A short-term rental property where the owner resides on-site during a guest’s stay, typically in a separate unit or area.
Strategies and tools used to manage interactions with guests, from initial inquiry to post-stay follow-up, aiming to build loyalty and positive relationships.
A comprehensive guide for on-site staff or property managers outlining standard operating procedures, guest communication protocols, and emergency response plans.
Strategies and tools used to build and manage positive relationships with guests, fostering loyalty and repeat bookings.