The design and layout of the software or platform used by hosts to manage their short-term rentals, impacting the ease of use, navigation, and overall experience.
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A recreational activity that involves using GPS coordinates to locate hidden containers (geocaches) in outdoor locations. Short-term rental hosts can provide information…
The process of identifying, diagnosing, and resolving problems or issues that may arise during the operation of a vacation rental, such as…
A metric used by Airbnb and VRBO to track how quickly a host responds to guest inquiries and booking requests, influencing search…
Communicating with guests directly through the messaging systems provided by platforms like Airbnb and VRBO to answer questions and manage bookings.