A time-sensitive request made by a guest during their stay, requiring immediate attention from the host or property manager, such as a maintenance issue, lost key, or emergency situation.
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A refundable amount collected from guests before their stay to cover potential damages or violations of house rules.
A booking where the guest has made a reservation but has not yet completed the booking process, such as providing payment information.
Creating and maintaining identical listings for the same property on multiple platforms like Airbnb and VRBO to increase visibility and booking potential.
Software applications and services that are hosted online and accessed via the internet, often used for property management and booking platforms.