A time-sensitive request made by a guest during their stay, requiring immediate attention from the host or property manager, such as a maintenance issue, lost key, or emergency situation.
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An inquiry from a potential guest to receive a personalized price quote for their desired stay dates at a short-term rental.
The fundamental redesign and implementation of core business processes within a short-term rental operation to achieve dramatic improvements in performance, efficiency, and…
The assistance and communication provided to guests before, during, and after their stay, addressing any questions, concerns, or issues that may arise.
Maintaining and managing outdoor amenities like pools, hot tubs, fire pits, and patios to enhance guest experience and ensure safety.