The overall satisfaction and positive experience of a guest during their stay at a short-term rental, encompassing factors like cleanliness, communication, and amenities.
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A metric used to compare the cost of short-term rentals in different locations. This index considers factors like average daily rates, cleaning…
Implementing a system where hosts actively collect, analyze, and learn from guest feedback to improve their listings and services over time.
A legally binding contract between a property owner and a property manager outlining the terms of their business relationship, including services, fees,…
Evaluating the performance of cleaning staff, property managers, or virtual assistants based on their ability to handle guest requests efficiently and effectively.