The process of recruiting, training, and coordinating individuals or teams responsible for various aspects of managing a short-term rental property.
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A humorous term for a problematic guest who disregards house rules, causes damage, or leaves negative reviews.
A communication strategy that utilizes a centralized platform to manage guest messages from various channels, ensuring efficient and timely responses.
The practice of contracting specific business processes, such as guest communication, cleaning, or maintenance, to external service providers specializing in short-term rentals.
A comprehensive list of cleaning tasks that must be completed between guest stays to ensure a consistently high standard of cleanliness and…