Effectively and promptly addressing guest inquiries, requests, and issues through various communication channels to ensure a positive experience.
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The maximum number of guests allowed to stay overnight in a short-term rental property, as determined by local regulations, safety codes, or…
A reservation made directly through a host’s website or booking engine, bypassing third-party platforms like Airbnb or VRBO. Direct bookings can save…
A metric that measures how quickly and consistently a host responds to inquiries and messages from potential guests on short-term rental platforms.
A unique or quirky item in a rental property that can serve as a conversation piece or icebreaker for guests.