The practice of actively encouraging guests to leave reviews after their stay, often through personalized messages or automated reminders.
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The effect of short-term rentals on the local economy, including factors such as job creation, revenue generation, and impact on traditional housing…
A guest service strategy that offers consistent and integrated support across all communication channels, ensuring guests receive prompt assistance throughout their stay.
The income generated from renting out a property on a short-term basis, typically calculated on a nightly or weekly basis.
A seamless booking process that eliminates unnecessary steps, allowing guests to reserve a stay with minimal effort.