Prompt, clear, and helpful communication from hosts to guests throughout the entire booking process and stay.
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A metric indicating how easy it is to walk to amenities and attractions from the rental property, often influencing a property’s desirability…
A customized plan created for guests, suggesting local attractions, restaurants, and activities based on their interests and preferences.
The ongoing interaction between hosts and guests throughout the booking process, stay, and post-stay period, facilitated through various platforms and channels.
A communication method where messages are not exchanged in real-time, allowing hosts and guests to respond at their convenience. Examples include emails,…