Local tips, restaurant suggestions, activity recommendations, and other helpful information provided by the host to enhance guests’ experiences.
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A record of all communication between the property manager/owner and the guest, including inquiries, booking confirmations, and any other relevant correspondence.
A system of regular checks and balances to ensure that a vacation rental property consistently meets high standards of cleanliness, maintenance, and…
Structured questionnaires used to collect feedback from guests after their stay, providing insights into their experience, satisfaction levels, and areas for improvement.
The level of preparedness and resources available to handle emergencies or unexpected situations that may arise during a guest’s stay.