A private jacuzzi or hot tub available for guests’ exclusive use at the short-term rental property, often considered a luxury amenity.
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Information that guests willingly and proactively provide to short-term rental hosts, such as preferences, interests, and travel styles, which can be used…
The art of crafting memorable and positive experiences for guests throughout their entire stay, from pre-booking to post-stay communication.
An animal that is individually trained to perform tasks for a person with a disability, and hosts are generally required to accommodate…
A record-keeping system used to track all maintenance and repair tasks performed on a rental property. This helps ensure proactive maintenance and…