A comprehensive guide provided to guests upon arrival, containing information about the property, appliances, amenities, and local recommendations.
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A tax levied on guests staying in short-term rentals, often collected by the host and remitted to local tax authorities.
The use of technology to automate and control various aspects of a short-term rental property, such as lighting, temperature, and security.
Encompasses all aspects of creating a positive and memorable experience for guests, from pre-arrival communication to personalized recommendations and post-stay follow-up.
A program by Airbnb that recognizes high-quality listings that meet specific criteria for design, amenities, and host responsiveness.