A governing body in many residential communities that may have rules and restrictions regarding short-term rentals.
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Creating a comprehensive knowledge base within Zendesk to provide self-service support to guests, addressing frequently asked questions and resolving issues efficiently.
Communication with guests before, during, and after their stay through various platforms, such as Airbnb messaging, SMS, or email.
Marketing short-term rentals by appealing to guests’ desires for luxury, unique experiences, or destinations they dream of visiting.
Providing pet-friendly amenities like bowls, beds, toys, and waste bags to accommodate guests traveling with pets and enhance their experience.