Going above and beyond standard hosting practices to provide exceptional guest experiences, often through personalized touches, unique amenities, and proactive communication.
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Shared oversight of a short-term rental account, often between co-hosts or a property manager and owner, involving tasks like communication, bookings, and…
A metric used to evaluate the ease of walking to amenities and attractions from a rental property’s location, often influencing guest decisions…
The process of effectively communicating with guests throughout their stay, from booking to checkout, including inquiries, confirmations, and support.
Cleaning services offered to guests staying multiple nights, often at a discounted rate compared to a full turnover clean.