The process of addressing and mitigating the impact of negative reviews from guests, including responding professionally and resolving issues publicly.
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The process of collecting and remitting occupancy taxes to local authorities as mandated by regulations for short-term rentals.
A security measure that requires users to provide two or more forms of authentication to access an account, enhancing platform and listing…
The legal responsibility of vacation rental owners to collect and remit taxes related to their rental income, such as lodging taxes and…
A set of guidelines outlining acceptable behavior for guests staying in a short-term rental property.