The process of addressing and mitigating the impact of negative reviews from guests, including responding professionally and resolving issues publicly.
Menu
You may also like
Single-use items provided for guests’ convenience in a short-term rental, such as paper towels, trash bags, and toiletries.
Utilizing software or services to manage listings across multiple short-term rental platforms (e.g., Airbnb, VRBO, Booking.com) from a centralized dashboard, streamlining operations.
The use of automated messaging tools to streamline guest communication, such as sending booking confirmations, check-in instructions, and pre-stay information.
Refers to emerging trends and innovations in transportation that impact how guests reach and experience short-term rentals, like electric vehicles and ride-sharing.