The process of addressing and mitigating the impact of negative reviews from guests, including responding professionally and resolving issues publicly.
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A software or service that automates the process of distributing property listings across multiple booking platforms and channels.
A premium cleaning service offered between guest stays, often at an additional cost, that guarantees a faster turnaround time for cleaning and…
A standardized graphical representation used to document and communicate business processes within a short-term rental operation, such as BPMN (Business Process Model…
Specialized property management services catering to high-end and luxury short-term rental properties, often including concierge services and personalized amenities.