The process of addressing and mitigating the impact of negative reviews from guests, including responding professionally and resolving issues publicly.
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Refers to the different categories of short-term rental listings, such as entire home/apartment, private room, or shared room.
A set of rules and conditions that determine the refund amount a guest receives if they cancel their booking.
A short-term rental located near outdoor recreational opportunities, such as hiking, biking, skiing, or water sports, offering guests an adventurous and active…
Specialized software designed to help hosts manage their short-term rental properties more efficiently, often including features like booking management, calendar synchronization, and…