Using software to automate guest communication, such as sending check-in instructions, answering frequently asked questions, and providing local recommendations.
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A comprehensive guide for on-site staff or property managers outlining standard operating procedures, guest communication protocols, and emergency response plans.
Ensuring the cleanliness and proper upkeep of a short-term rental property between guest stays, often outsourced to professional services.
Specialized training and certification programs for staff responsible for the safety and supervision of guests using pools, hot tubs, or other water…
A guest who books a short-term rental property for a specific period, typically for vacation or leisure purposes.